Silent No More: Five Steps to Getting Heard

When I heard Megan Rapinoe speaking on the news shows about her women’s U.S. soccer team’s victory, I noticed how impactful her communication is: she speaks with a matter-of-fact tone, she speaks quickly but in short, clipped, easy-to-follow sentences, employs focused eye contact and confident body language (some hand gestures but nothing distracting, leaning forward but not looming). Taking advantage of the…